Almost Eden

7:10 PM update to my previous post Count on Dell to Fail During a Crisis: I phoned Dell Customer Service 1-800-456-3355 about my warranty problem. It cost me $115. + tax to transfer my US Next Day Service Business Warranty to an International Israe… more »

I've got a bone to pick with Dell over quality and technical support issues lately. Instead of seeing the cute tiger-striped kitten that usually greets me with a log in screen this morning, I was harassed by rolling multi-colored horizontal lines on my l… more »

It is not very often that I receive a product newsletter that wows me. Last week I received the letter below from SunbeltSecurityNews Editor Larry Jaffe. Sunbelt is the creator of the Vipre AntiVirus and AntiSpyware software we use. Their tagline is "we keep the bad guys out" and so far they're doing a great job!Larry's introduction to the newsletter so matched my own opinions that I asked (and received) his permission to share it with you here... My hats off to Larry Jaffe for his creative wordsmithing - and for having fun at his job. Thanks Larry! more »

It seems inevitable that after 14 years of owning a variety of computers a lemon surfaces and I must suffer the consequences of another hard drive crash. Which is one of the reasons why there has been an interuption in my blog posts. It has been so upsetting that I don't remember the date of these screens... more »

Monday, July 21st: We waited for the delivery man to bring us the HP M1522nf printer we ordered last Thursday – according to Oren at Logistic Laser it was supposed to be delivered last Thursday, if not then Sunday afternoon. Well we waited around all day Sunday and they didn’t show up. When I called to complain today, they told us it would be here before noon. The guy showed up at 2:10 PM and he knew nothing about picking up my cartridges for the printer I no longer have and exchanging them for the new ones. more »